xbije FAQ

Creating an xbije account takes under two minutes — visit the xbije login page, click the registration option, and fill in your mobile number, a secure password, and your date of birth to confirm you are 21 or older. You will receive a one-time verification code via SMS to your Bangladeshi mobile number. Once confirmed, your account is active and ready for your first deposit via bKash, Nagad or any supported payment method.

xbije uses a standard KYC (Know Your Customer) process to verify player identity. You will need to submit a clear photo or scan of a valid Bangladeshi government-issued ID — a National ID card (NID), passport, or birth registration certificate. In some cases, xbije may also request a recent utility bill or bank statement as proof of address. Documents are reviewed by our verification team within 24 hours on business days.

The minimum age to register and play on xbije is 21 years old. This applies to all players in Bangladesh without exception. xbije enforces this requirement at registration and may request identity documents to confirm age at any point. Any account found to belong to a player under 21 will be immediately suspended and the matter reviewed in accordance with our Terms & Conditions.

You can reset your xbije password directly from the login page by clicking "Forgot Password" and entering the mobile number linked to your account. xbije will send a reset code via SMS. Enter the code, set a new password, and you will be back in your account within minutes. If you no longer have access to your registered mobile number, contact support at [email protected] with proof of identity to recover access manually.

No — xbije strictly allows only one account per player. Creating duplicate accounts is a violation of our Terms & Conditions and may result in all associated accounts being permanently closed and any balances forfeited. If you have accidentally created a second account or suspect someone has opened one in your name, contact [email protected] immediately so the issue can be resolved without penalty to your main account.

To permanently close your xbije account, email [email protected] with the subject line "Account Closure Request" from your registered email address. Our team will process the closure within 3 business days. Any remaining balance will be returned to your verified payment method (bKash, Nagad, or bank account) before closure is finalised. If you are closing for responsible gaming reasons, please consider using our self-exclusion tool instead — it achieves the same result with additional safeguards.

xbije offers a wide range of cricket betting markets covering BPL (Bangladesh Premier League), IPL, T20 World Cup, ICC tournaments and Bangladesh Tigers international matches. Available markets include match winner, toss winner, top batsman, top bowler, total runs in an over, player of the match, session totals and live in-play betting during the match. BPL is the most popular tournament among xbije players in Bangladesh, with markets opening weeks before the competition begins.

Yes — xbije is fully optimised for mobile browsers on both Android and iOS devices, so no app download is required. Simply open your mobile browser, navigate to xbije.io, and the site adapts automatically to your screen size. All games — including cricket betting, slots, live casino, Go Goal Bingo and Bombing Fishing — are playable on mobile with the same features and payment options as the desktop version. A stable internet connection is recommended for live casino and in-play cricket betting.

RTP stands for Return to Player — it is the percentage of all wagered money that a slot game is statistically expected to pay back to players over a very large number of spins. For example, a slot with 96% RTP will return ৳96 for every ৳100 wagered on average over millions of rounds. xbije carries slots from providers including Pragmatic Play, NetEnt and Microgaming, and the RTP for each game is set by the game provider and displayed in the game's information panel. Higher RTP does not guarantee short-term wins — it is a long-run statistical figure.

xbije Live Casino streams real-time table games — including Baccarat, Roulette, Blackjack and Andar Bahar — hosted by live dealers via high-definition video feeds. You place bets on your screen and the dealer performs the physical actions (dealing cards, spinning the wheel) in a real studio environment. xbije partners with leading live casino providers including Evolution Gaming and Ezugi to deliver this experience. A stable internet connection of at least 4G or Wi-Fi is recommended for uninterrupted live play.

xbije is committed to fair play across all game categories. Slot games on the platform use Random Number Generator (RNG) technology certified by their respective game providers — studios such as Pragmatic Play, Microgaming, Spribe and NetEnt are required to maintain independent third-party RNG certification. Live casino games use physical dealing and spinning processes streamed in real time, eliminating the need for RNG in those categories. xbije does not modify game outcomes — all results are determined entirely by the certified game engines.

xbije is a safe and reliable platform that uses industry-standard SSL (Secure Socket Layer) encryption to protect all data transmitted between your device and our servers — the same encryption technology used by international banks. Your personal details, payment information and account credentials are stored securely and never shared with unauthorised third parties. xbije also uses two-factor authentication (2FA) options and monitors accounts for unusual activity to protect players from unauthorised access.

You can set a daily, weekly or monthly deposit limit directly from the Responsible Gaming section of your xbije account settings. Enter your preferred BDT limit for the chosen period and confirm — reductions take effect immediately, while limit increases carry a 72-hour cooling-off period before they apply. Deposit limits are one of xbije's most effective tools for keeping your gambling within a budget you are comfortable with. If you cannot find the settings or need help activating a limit, email [email protected].

To self-exclude from xbije, email [email protected] with the subject line "Self-Exclusion Request" and specify your preferred exclusion period: 6 months, 1 year, 3 years or permanent. xbije will process your request within 24 hours, deactivate your account, stop all marketing communications, and hold any remaining balance securely. Self-exclusion cannot be reversed before the period ends. xbije strongly encourages anyone who feels gambling is negatively affecting their life to use this tool without hesitation — our team handles all such requests with full confidentiality and respect.

The xbije time-out feature suspends your account for a defined short-term period — options include 24 hours, 48 hours, 1 week, 2 weeks or up to 6 weeks — without permanently closing it. During a time-out, you cannot deposit, bet or access games, and xbije pauses all promotional emails. To activate a time-out, go to the Responsible Gaming section in your account settings or email support. Unlike a deposit limit, a time-out cannot be shortened once activated — it runs to its full chosen duration.

If you feel that gambling is negatively impacting your finances, relationships or mental health, xbije encourages you to act immediately. Contact our responsible gaming team at [email protected] with the subject "Responsible Gaming Help" — we can activate a time-out or self-exclusion within hours and connect you with guidance. Additionally, speaking with a trusted friend, family member or a mental health professional in Dhaka, Chittagong, Sylhet or your city is a positive and courageous step. xbije is committed to player welfare and will never question or delay a request for help.